OUR PURPOSE 

At Pilot Air we realize the value of having a quality home experience. Your home should be a place of comfort. We know how frustrating it can be when there is a disruption to that comfort due to an unreliable heating and cooling system. It is for this reason that we have dedicated ourselves to being the reliable solution to all of your HVAC needs.

Our company was founded upon the principles of integrity, quality, and dependability. Since our beginning we have always had one primary focus in mind, “ensuring the comfort and satisfaction of our customers”. This is the focal point of everything that we do and is why we have adopted the motto, “your comfort is our cause”.

OUR HISTORY

Pilot Air was founded in the year 2000 by Kevin Midkiff. Kevin is a veteran of over 40 years in the HVAC industry and is also notably accredited as a trainer for one of the most used Load Calculation and Duct Design platforms, Wrightsoft. He has trained multiple HVAC contractors in NC and has written 7 training manuals.

Throughout the years Kevin has built upon the foundational principles of which he began the company. Now Pilot Air has grown to two locations, one in Pilot Mountain and one in King, to serve the Forsyth, Guilford, Surry, and Stokes county areas along with parts of Virginia.

OUR VALUE

Understanding the custom needs of each and every home, Kevin has used his expertise to equip the Pilot Air team with the necessary tools to ensure that their customers receive the most accurate system designs to meet their individual home’s heating and cooling needs. This trait, combined with the expert technical knowledge and dedication of our professionals will always provide you with quality, value, reliable service and the best solutions to meet your comfort needs.

OUR STAFF

To be successful you have to have a team of committed people who are good at what they do. At Pilot Air we have an excellent team that is dedicated to ensuring that you will receive the best HVAC service and installation experience possible. Here's a quick look at our departments:

Install

One of the most important traits of any HVAC system is the quality of install. Installation is one of our most valued departments and we are happy to say that we have a team that goes above and beyond to give you the best quality of install to ensure that your HVAC system operates at its prime, with longevity and efficiency.

Comfort Specialist

All Pilot Air Comfort Specialists have been professionally trained as Building Science Expert. They will go the extra mile to properly assess your home and provide the best, most valuable options to provide you with the greatest level of comfort in your home.

Service

We are honored to have a service department consisting of expert individuals who are passionate about taking care of our customers. Each of our technicians are expertly trained in HVAC service and continuously receive education as products advance in the industry. Rest assured, our team is adequately prepared to respond to your emergencies, diagnose their sources, provide you with the best solutions and resolve your issues.

Office

Our office professionals are the oil that keeps the machine of Pilot Air running with precision and efficiency. They are a team of courteous and faithful professionals who work diligently to assess your needs and then proceed with the proper care and attention to meet those needs. We at Pilot Air value them greatly and know that they will always exceed your expectations to ensure your satisfaction.

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